Young Entrepreneurs are the heart of England, we are the future leaders, the ones who are here to create change and bring forward new innovations. We want to give every young entrepreneur the opportunity to see success in their business. Which is why we have created the Young Entrepreneurs of England platform.
How to deal: Kindly explain to them that these are non-negotiable rates that you’ve calculated based on the value you provide and your experience. If they cannot see eye to eye with you on this, chances are there are going to be other issues down the line as well.
How to deal: Use a secure tool like HelloSign to make your contract-signing process quick and painless. With either tool, you can draft and upload contracts, and easily change the terms to match your client’s needs.
Tip: Make sure your contracts spell out your payment terms, including what happens if clients pay late, as well as other relevant project information like the number of revisions, relationship termination terms, and more.
How to deal: Set strict boundaries early on in the relationship to avoid any issues. In your onboarding process, including information regarding how clients can communicate with you, when your working hours are, and what your vacation policy is can save you a lot of stress in the long run.
How to deal: If you like the client and want to work with them at some point, explain to them that you think it would be best if they reach out to you once they have their ducks in a row. It’s not a solid no from you, so you’re not closing off the relationship, but you’re saving yourself the headache that comes with trying to create something without clear direction.
How to deal: Schedule some time to talk through a recent project with them and explain your thought process and how it’s positively impacting their business. If your client can understand why you made specific choices with a design or why you formatted a blog post the way you did, things will go a lot smoother.
How to deal: If things are escalating, talk to them face to face or over the phone and explain how their workstyle is hindering more than it’s helping. They hired you for a reason, and now they need to let you do your thing. If you don’t see any changes, start working on your exit plan.
How to deal: Explain to them that their behaviour is inappropriate and that it’s impacting the work you produce. If their behaviour doesn’t change, it’s time to walk away.
How to deal: Reiterate what your payment terms are and give them a few options to fulfil the invoice. Most invoice platforms come with the ability to select various payment options, which may encourage your client to pay sooner. What to do when a client doesn’t pay? Stand your ground, refer to your contract terms, call your lawyer, and chase that payment.